Turn to Lakota Denton for Help Protecting Your Loved One’s Rights

You Need a Compassionate Nursing Home Lawyer Who Has the Knowledge and Experience to Handle Your Case

As your loved ones advance in age, they often need more care than their family can provide. This need may have prompted you or your family to find a skilled nursing facility to provide the medical and personal care that you cannot. Unfortunately, nursing homes can be a haven for staff members who harm the residents living there. Others are understaffed and provide poor training for the people who work there, leading to cases of nursing home abuse and neglect.

Signs of Nursing Home Abuse and Neglect

Some signs of abuse or neglect are obvious, like bruising or unexplained injuries. However, many of the effects of elder neglect are not immediately noticeable. If you are concerned that your loved one is not getting the care he or she needs, look for the following signs:

  • Unsanitary living conditions: unchanged bed linens, odd smells or uncleanliness in living areas
  • Poor personal grooming: unchanged bandages, unchanged or soiled clothing
  • Unmanaged symptoms such as: pain, agitation, and combativeness
  • Unexplained health issues: bruising, dehydration/malnutrition, weight loss, pressure sores, unexpected death or hospitalization
  • Emotional changes: agitation, irritability, withdrawing from family, sudden changes in behavior, unwillingness to speak when nursing home caregivers are present.

Types of Nursing Home Abuse and Neglect

There are many ways a nursing home’s staff may abuse or neglect residents. The signs of abuse or neglect may not always be obvious. This is especially true if your loved one is being neglected or sexually or emotionally abused. Family members often do not notice markers of abuse when there are no physical injuries to indicate that something is wrong.

Abuse sometimes involves a staff member intentionally hitting a patient or otherwise physically harming them in order to intimidate them or get them to obey. Staff members who do this may be trying to exploit your loved one for their money or valuables, using violence to get what they want.

Physical abuse can also take the form of overmedicating or withholding medication from a patient. Staff may medically oversedate patients with dementia or Alzheimer’s disease in order to control their behavior. They may withhold pain medication or other medications as punishment or as a cost-saving measure.

Patients with dementia or Alzheimer’s disease are prone to wander away from safety, which is one reason their families often hire nursing homes to care for them. Serious injuries could result if patients wander away because of poor supervision or insufficient facility infrastructure.

What to Do if You Suspect Nursing Home Abuse

North Carolina’s Department of Social Services takes reports of elder abuse and neglect, including cases involving nursing homes. Such investigations may eventually involve local or state law enforcement.

Area Agencies on Aging, which are government agencies that advocate locally for seniors, are also often able to connect nursing home patients and their families with resources and investigate nursing home abuse cases.

These solutions may help your loved one in the short term. If abuse or neglect is occurring or if your loved one is being exploited, a criminal investigation and charges against the people involved in the abuse may result.

However, criminal cases do not provide compensation to injured people. Unless you file a civil lawsuit against the nursing home, your loved one will not receive compensation for the pain and suffering the nursing home and its staff caused.

Steps to File a Nursing Home Abuse Lawsuit

Our Nursing Home Lawyer Will Ensure You Understand The Process

Asheville residents who are considering filing a nursing home abuse lawsuit must consider many factors. What effects will the legal process have on their aging parent? How long will the nursing home malpractice lawsuit take? How much money does a nursing home abuse lawsuit cost? These are among the many questions families typically ask themselves at the beginning of the process.

Families should have an idea of what to expect before even contacting an attorney’s office about filing suit against a nursing home. You can determine what questions to ask once you know about the stages of a nursing home lawsuit, allowing you to decide what is best for your family and your aging loved one and make the most of your consultation and future meetings with your attorney.

Step 1. Your Initial Consultation with a Nursing Home Abuse Attorney

Personal injury attorneys often do not charge a fee for initial consultations with prospective clients, providing injured people with an opportunity to fully discuss their case without feeling the pressure of each passing minute. Here are some documents you can bring with you to your initial consultation to give your attorney a complete picture of your nursing home abuse claim:

  • Medical records pertaining to the injuries resulting from the abuse or neglect
  • Photos of injuries like bedsores or bruises
  • Psychiatric or psychological assessments, especially regarding emotional trauma
  • Any contracts or agreements between your loved one and the nursing home
  • Any communications between your loved one and the nursing home

This is not an exhaustive list, so bring any other documents you suspect might be important. Any information you provide to an attorney is completely confidential.

At your initial consultation, your family can discuss with your attorney how your loved one was abused or neglected and what effects it had on their life. Your attorney can help you identify what parties might be responsible and what damages your loved one may be able to recover. Your attorney will also assess what your loved one can reasonably expect to recover from their case and whether it might be a matter for settlement or for trial.

After the consultation, your attorney may conduct some preliminary investigation of your claim while your loved one decides whether hiring an attorney is the correct decision. To gain more information about your claim, he or she may perform background checks on employees of the nursing home or look into whether state agencies or other organizations have investigated the nursing home or its owners for similar incidents. Once your parent or loved one decides to proceed with the lawsuit, the attorney and their team will conduct a more thorough investigation.

asheville nursing home abuse lawyer

Step 2. Your Attorney Will Investigate Your a Nursing Home Abuse Claim

This may be the stage of your lawsuit that takes the longest. Nursing home abuse and neglect cases are almost never simple, so building a good case takes time, skill, and persistence. One of the most important tasks your nursing home abuse attorney will undertake is to gather records including your loved one’s medical records from before, during and after the abuse or neglect and facility records from the nursing home. These records are necessary for determining the extent of your loved one’s injuries, their financial damages, their noneconomic damages, and other damages they may be able to collect. Facility records and even some of your loved one’s medical records will come from the nursing home, whose staff may delay and prolong providing records of their negligence or malfeasance for as long as they can.

Your attorney will also likely consult with one or more experts, who will review your loved one’s records and write a report concluding whether abuse has taken place and what effects the abuse will have on his or her quality of life. The type of expert your attorney consults will depend on your loved one’s case. He or she may consult geriatric physicians or nurses, mental health practitioners, life care planning experts, or other professionals who have years of experience in their field to provide reports or testify in your loved one’s case. Experts can provide evidence to substantiate your loved one’s claim, but they can also help you and your attorney determine how well your case will hold up in settlement negotiation or in trial. This can be invaluable in your attorney’s strategy for handling your case.

Step 3. Your Attorney Will Serving Your Nursing Home Abuse Claim

Once your nursing home abuse attorney has collected enough information about your loved one’s nursing home neglect or abuse claim, he or she will create a demand package. This will demonstrate your case to the nursing home, their insurer, and other responsible parties who may be on the hook for damages. The demand package discusses the ways in which the nursing home was negligent in caring for your loved one and enumerates the damages your loved one is seeking.

Most personal injury cases, including nursing home abuse cases, end with a settlement out of court. Negotiations surrounding the demand package can continue for several months as both sides attempt to achieve the most favorable outcome for their client. This back-and-forth is much less costly than taking the case to court, however, so both plaintiffs and defendants have an interest in settlement rather than trial.

Step 4. Filing a Nursing Home Abuse Lawsuit

If negotiations fail to result in a reasonable settlement for your loved one, you and your attorney may decide to take your case to trial.  This process begins with filing a complaint with the court in the county where you live. The complaint contains much of the same information as the demand package: it describes how and why the nursing home was responsible for your loved one’s damages and it discusses the amount of money that your loved one is seeking in compensation. It also contains a demand for a jury trial in the case.

Once the complaint is filed with the court, the court imposes specific deadlines. One of these deadlines is for the completion of discovery. This process involves the exchange of information between the parties. Your attorney may request that the nursing home provide documentation of its practices such as employment information or Medicare reviews. In turn, the nursing home may request information about your loved one’s medical or mental health history or other sensitive information. Anything that is relevant to the case is discoverable by the nursing home; while your attorney can object to certain requests, if the court determines that certain documents must be produced, your attorney must comply.

Asheville nursing home neglect attorney

In North Carolina, all superior court litigants must attempt to resolve their case through mediation before the court will hear the case at trial. Mediation is a process where a neutral third party attempts to help both sides of a lawsuit reach a settlement. Both sides split the cost of the mediator’s services. At mediation, each party presents their side of the case in a presentation where both sides are present; then each party and their attorney meets with the mediator in separate rooms. The mediator brings settlement offers between the two parties and offers his or her insight into the case. Mediators are typically experienced attorneys, so their opinion of the case is valuable and can give injured people an idea of what to expect at trial. The mediator’s role is not to suggest a resolution, but rather to help parties to a casework it out for themselves. Mediation is also a final opportunity for both parties to minimize their costs and settle the case.

If mediation fails, the case will be scheduled to go to court in front of a judge and a jury. Your attorney may conduct focus groups before trial to determine the characteristics of a “good” juror or a “bad” juror to assist him or her in selecting a jury. The experts who provided their opinions in earlier stages of the trial may agree to testify on your behalf.

At the trial, both sides will present their arguments to the judge and the jury. The judge is responsible for findings of law in a trial – for example, whether a piece of evidence is admissible or how to instruct the jury on applicable laws. The jury is responsible for findings of fact in the case – for example, whether the nursing home was negligent in hiring someone who was previously convicted of a violent crime.

How Long Do Nursing Home Abuse Cases Take?

It is impossible to tell at the start of a case how much time will pass from beginning to end. Litigating a nursing home abuse case can take two years or more. However, cases that take longer than two years are rare. It is important to remember that most cases are resolved before a lawsuit is ever filed. Cases often settle in a few months to a year. Once your attorney has obtained all of your loved one’s medical records, he or she may be able to give you an idea of what to expect from your case.

Each step in the process of a nursing home abuse claim is crucial to the success of your loved one’s case. Patience and trust in your attorney are important to your peace of mind during this process. Our personal injury team offers initial consultations at no cost to you or your loved one, where your family can discuss your case and help you plan for getting your elderly relative the care he or she needs during the claim process. Contact us today for help in determining your first steps in getting your family member the compensation he or she needs after nursing home abuse or neglect.

Proving Nursing Home Abuse and Neglect

People who have been abused or neglected in nursing homes experience profound damages to their physical and emotional health. They may have lasting injuries or illness from instances where they wandered into danger, from bedsores, or from other instances of neglect or abuse.

Seniors who have lived in these dangerous environments often experience financial difficulties in addition to the physical and emotional damage that results from abuse or neglect. Surgery, ongoing physical therapy, and other treatments needed for serious injuries or illness can be catastrophic for elderly patients’ households, especially if they live on a limited income.

Handling an abuse or neglect case is often difficult for elderly nursing home patients and their families. Seniors who need round-the-clock care typically have pre-existing health conditions. These conditions tend to become obstacles to proving that nursing home neglect was the cause of a patient’s injuries or condition.

Contact a Nursing Home Neglect and Abuse Lawyer

Nursing home abuse cases are made more complex by the number of parties that are typically involved. The responsible staff member, managers, managing company and other parties could all be named in a lawsuit.

Patients and their families typically do not have the experience needed to prove nursing home negligence, to identify all the parties involved in an abuse case, or to manage other aspects of litigation.

Skilled nursing home abuse attorneys may be able to help victims of nursing home abuse and their families. Seeking compensation from a nursing home and the company that manages it may be too complex for families, especially when they are coping with the effects of elder abuse. In addition to advising seniors through each step of the legal process, personal injury attorneys can also work with medical providers so that they stop collection attempts.

Attorney Lakota R. Denton has the experience and expertise required to handle your case with expert care, and is  prepared to discuss your nursing home case with you. Call or email today to schedule a FREE initial consultation and determine the next steps to take. Your attorney will handle all aspects of your elder abuse and neglect case so that you can focus on your family.


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